6-month Guarantee

Astrozie runs with a mission to offer quality and well-designed jewellery to like-minded customers. We know how important quality is to make our customers happy and the purchase satisfactory. We therefore, would like to offer you our promise on our product quality - 6 months guarantee for our product ranges, so no hassle to shop with us.

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From the date of purchase, the original owner, whether a self-purchase or received as a gift, can enjoy 6 months guarantee for repair or replacement. The guarantee covers faulty workmanship and/or materials when the product is used in normal, domestic conditions and in accordance with the care and use instructions provided. It does not cover normal wear and tear, commercial use or misuse of the product.

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To claim under this guarantee, please email us at support@astrozie.com your name and registered email account with details of the order number and the related product, attached with the photos of the product and we will be in touch with you to follow up the case.

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