top of page

Privacy Policy

At Astrozie, we respect our customers’ privacy.  This privacy policy (“Policy”) applies to all Astrozie activities, including, but not limited to this website, and all other mobile site, services, applications, online platforms and tools where this Policy appears or is linked (collectively, our “Website”).  This Policy is to inform you about how we collect, use, share, and protect personal information. 

​

By providing information to us (by any means, in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy.  Any reference to our Website includes its e-mail, text, live chat, and other electronic messages.  If you do not agree with this Policy or our practices, you may not use our Website. 

​

This Policy may change from time to time. Your continued use of our Website constitutes your acceptance of those changes.  We encourage you to review this Policy periodically. 

​

Information We Collect from You

​

We collect personal information about you in various ways, such as when you provide it at our stores, on our Websites or affiliated websites, through social media channels ad any online platforms, through your participation in surveys, via text messages or on the telephone.

​

The types of personal information we may collect include:

​

  • contact information (such as name, postal address, email address, and mobile or other telephone number);

  • username and password if you have registered an account with us;

  • payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address);

  • purchase, return, wish list and transaction information;

  • customer service information (such as customer service inquiries, comments and history);

  • device information;

  • photographs, comments and other content you provide;

  • information regarding your personal or professional interests, date of birth, anniversary date, demographics (such as gender, occupation, income and marital status), experiences with our products, and shopping and contact preferences;

  • social media information;

  • contact information you provide about friends or other people you would like us to contact; and

  • information we may obtain from our third-party service providers.

​

In addition, when you visit our Website, open our emails, use our apps or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our site, dates and times of website visits, metadata and other information associated with other files stored on your device.

 

We may use local shared objects to collect and store information about your preferences and how you interact with our Websites and Apps.  These technologies help us recognize you, customize or personalize your shopping experience, store items in your online shopping cart between visits, and analyse the use of our services and solutions to make them more useful to you. These technologies also allow us to aggregate demographic and statistical data and compilations of information, which may include personal information, and share this information with our business partners and service providers that provide products and services to us.

​

We also may collect information about the location of the mobile device or tablet used to access the Website (“Location Data”). If you do not want us to collect Location Data from your device, please delete the app or disable the location settings on your device or tablet. Note, however, that disabling the location setting may affect your ability to access and use that app.

​

When you connect with social media though the Website, you may link with social media platforms and social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) (collectively, “Social Media”). When accessing services through a Facebook or other Social Media account, we may (depending on the applicable user privacy settings) automatically have access to information provided to or through the Social Media platform. We may collect and use this information for the purposes described in this Policy or at the time the information is collected.

Information collected directly by the third party providers of the features is subject to the privacy policies or notices of these providers. We are not responsible for these providers’ information and privacy practices.

​

Information we collect will only be used as described in this Policy. If you choose not to provide certain information, we may not be able to provide you with requested products and services.

​

Cookies

​

At our Website, we employ the use of cookies. "Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. Most interactive websites use cookies to to retrieve the user's details for each visit." Cookies used by our website are to enable the functionality of certain areas to make it easier for people visiting our website.

 

By accessing Astrozie.com, you agreed to use cookies in agreement with this Policy. You however have your right and opportunity to accept or decline non-essential cookies on our Website (or other websites using different browsers).

 

You may consider to access and manage cookie settings in various browsers such as Firefox, Internet Explorer, Google Chrome, Safari (OS X), Safari (iOS) and Android. To opt out of being tracked by Google Analytics across all websites, you can go to http://tools.google.com/dlpage/gaoptout.

​

If you want to know more about cookies, you can check out at https://www.allaboutcookies.org/.

​

Use of the Collected Information

​

We use your information in a range of ways but mainly to deal with your orders, to enroll you into loyalty programmes or special promotion, or to contact you regarding a product or new products. We use third party analytics which may use details to improve our services to your preferences. We may also use the information in other ways for which we describe at the time of collection.

​

Information We Share

​

We do not disclose personal information we collect about you, except as described in this Policy. We may share personal information with service providers or third parties who perform services or extend the services on our behalf. These service providers or third parties are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, analytics and marketing services. 

​

We may release your personal information if we are required to do so by law or court order, to enforce or apply our Terms & Conditions of Use or if we believe in good faith that such release is necessary or appropriate to protect the rights, property, or safety of our company, customers, affiliates, or others. 

​

We may also share information in a form that cannot be used to uniquely identify or contact an individual person (“non-personal information”). We may collect, use, and disclose this non-personal information for any purpose. Non-personal information that we collect may include information regarding your activities on the Website, which may be aggregated and used to help us provide more useful information to our customers and to understand which parts of the Website are of most interest, which is with the aim to improve our services offered.

​

Safeguard Personal Information

​

We enforce commercially reasonable security measures online including Secure Sockets Layer (SSL) encryption technology, the industry standard for secure online transactions, to encrypt your personal credit information (powered by wix.com), to protect against the loss, misuse, disclosure, or alteration of personal information provided to us. While we strive to safeguard your personal information, we cannot guarantee the security of any information you disclose or transmit to us.

​

If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, username, credit card information, or other personal information through e-mail. 

​

Update of Your Information

​

If you have a Website account, you can log in to update your account information. You can also unsubscribe from receiving our emails by following the “Unsubscribe” link provided in our emails. We will honour your request to remove you from our mailing list(s), but there may be a delay between submission of such request and actual removal from our mailing lists, as these lists are generated well in advance of our actual mailings. Opting out of communications does not affect our communication with you via telephone or email regarding your orders or other sales or service transactions.

 

Please Contact Us if you encounter any difficulties, to request update or have it removed from our database. We keep your personal information for as long as we think is necessary or advisable, and we reserve the right to retain it to the full extent not prohibited by law.

​

Links to Third Party Service Providers

​

This Website may contain links to third party websites operated by other individuals or companies like social media websites. Please be aware that we are not responsible for the privacy practices of such third party websites. We provide links to these websites for your convenience only and you access them at your own risk. We recommend that you review the privacy policies and terms of use posted on and applicable to such third party websites prior to utilising them.

​

Change and Update of the Policy

​

We will modify this Policy if our privacy practices change. We will notify you of such changes by posting the modified version on our Website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice (including by email in certain instances). The date this Policy was last modified is at the top of this page. Please periodically review this Policy so that you are familiar with the current Policy and aware of any changes.

​

​

bottom of page