Product Care

Most of our jewels are made of Sterling Silver, Gold-plated, Moissanite, Natural Gemstones, Pearls and also other precious or semi-precious materials. 

 

Over time, all fine jewellery begins to lose its shine. Silver and other metals will eventually tarnish. Gold-plated materials, which are not 100% solid gold but are a layer of gold is placed on to coat the surface of another metal, will eventually tarnish with time and wear.  Deposits of debris and daily grime will also cause gemstones to look dull and dirty. 

 

Following a daily jewellery cleaning regimen and jewellery care best practices can preserve the life of your jewellery and keep it looking great for many years. Prevent Care plays significant impact amongst all.

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Special Care for Silver and all Jewellery in General

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Prevent Care

 

Strong chemicals, sulphur, sweat and perspiration, chlorine, and harsh sunlight can tarnish and corrode the brilliant shine you love in your jewellery. It is optimal to remove jewellery during the following times: 

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• Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with metal/plated jewellery and cause it to tarnish. This is also true for sweat, so make sure you remove your jewellery when you exercise or doing anything requiring heavy work and when swimming. If you accidentally forget to remove your silver jewellery before hopping in, make sure to rinse and clean it afterward. 

• Showering or bathing - It's not a great idea to shower with your jewellery on, but once in a while isn't going to do any lasting damage. Just make sure to dry it after.

• Hot Tub & Saunas - Same idea as the swimming pool, but there's even more chlorine in the hot tub and the heat can accelerate the chemical reaction. 

• Hot Springs - The sulphur in natural hot springs will wreak havoc on your jewellery. Unless you're going for that "dark oxidized" look, avoid at all costs. 

• Applying lotions, creams, perfumes, hairspray - Chemicals in these products can also cause your jewellery to tarnish. Apply them first, let them dry, and then put your jewellery on. This alone can make a HUGE difference in your jewellery's lustre. 

• Household chores, such as dishes, laundry, and when using cleaning supplies. Preparing, cooking, or eating foods that contain sulphur (this includes eggs and mayonnaise). 

• Very hot places (such as when lying out at the beach or pool). Outside chores or tasks, such as gardening 

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Store your jewellery in a clean, dry space

 

It’s best to keep your jewellery in a fabric-lined case that has compartments and dividers for your jewellery. Do not bunch several pieces in the same bag to save time or space. If you don’t have a jewellery case, make sure to wrap each piece of jewellery in a soft tissue or paper before placing it in a drawer. This will prevent scratching and tangling. For sterling silver jewellery, get an anti-tarnish bag or cloth to limit exposure to air and moisture. That will keep the shininess and  brilliance intact.

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To avoid scratches, wrap your jewelry in a soft cloth after cleaning or keep it in a jewelry box separate from other types of jewellery you have. Small zip-locks work great. 

 

Store like items together. Do not store gold plating and silver plating together. The different metals will cause each other to tarnish, fade and/or turn colours. Have different storage places for different colours of metals like gold and rose gold. Store in a dry area. 

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​At the end of the day, wipe your jewellery with a anti-tarnish cloth or jewellery cloth before storing it away. This will make sure any lingering moisture, oils or dust is gone.

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Avoid damaging chemicals

 

Hairspray, lotion, and perfume can be damaging to certain types of metals and coloured gems. Precious metals like gold, silver, and platinum are especially susceptible to discoloration from these everyday care products. When getting ready in the morning or preparing for a night out, set your jewelry aside, or better yet, leave your jewelry in its case until you’re ready to wear it. 

Remember, always wash your hands before dealing with your jewelleries.

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Use mild cleaners for regular cleanings

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One of the best jewellery cleaning methods involves warm water, mild dish soap, and a soft brush. However, ultrasonic jewelry cleaning has become popular for jewellery lovers looking for a more thorough approach to cleaning their jewellery.

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If you’re considering ultrasonic cleaning, it’s best to leave your jewellery in the care of trained jewellers who understand how to use this technology safely. Ultrasonic cleaning can sometimes shake gems loose or chip gemstones if used incorrectly. Plus, organic gemstones like pearls, coral, ivory, and amber should not be cleaned ultrasonically. The same applies to gems impacted by heat and temperature changes like tanzanite, moonstone, opal, turquoise, and topaz.

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Give your jewellery a no-soak treatment - For pearls and other porous stones, use a small makeup brush dipped in shampoo and water to clean. Use a damp cloth to wipe the pearl.

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Special Care for Gold and Gold-plated Jewellery

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Plating is a process where a layer of gold is placed on to coat the surface of another metal. As the jewelry is not 100% solid gold, extra care should be taken to maximize its lifespan. Anything plated will eventually tarnish with time and wear.

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To decrease the chances of fading out, here are easy ways on keeping the lustre of your gold plated jewellery.

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• Do not spray on perfume or other sprays while wearing your gold-plated jewellery. 

• Wait until your lotion or cream is dry or has been absorbed by your skin before you wear your gold plated ring, bracelet or necklace.

• After every use, clean your plated jewellery with a cotton ball or a very soft cloth to remove any dust and dirt. Gently rubbing the surface of your gold plated jewellery using a soft jewelry cloth, helps restore shine. Do not use a polishing cloth as this will strip away the plating.

• If your jewellery needs more cleaning you may clean it with warm, soapy water. Soak it for a few minutes and you may clean it with a soft cloth. Stay away from jewellery cleaners and antibacterial soaps which may have certain components that will make your gold plated jewelry tarnish more quickly.

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Special Care for Moissanite Jewellery

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As the second hardest gemstone on earth, moissanite is extremely durable and highly scratch resistant, making it perfect for everyday wear jewellery. However, like all precious gemstones, your moissanite stone is not totally indestructible and will need special care throughout your lifetime to ensure it remains just as sparkly as the day you received it.​

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Just like diamonds, moissanites make perfect modern heirlooms. To keep these stones sparkling at their best, follow these simple care tips. 

 

Cleaning at home 

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With mild soap in one hand, and warm water in another, mix this solution in a cup and place your moissanite ring inside. Using a soft-bristled toothbrush, gently brush the stone to get into the hard to reach areas. Once cleaned, rinse thoroughly with water to remove any soapy residue. 

Once done, dry your ring well on a soft, lint-free cloth. Your precious moissanite will look good as new! 

 

Ultrasonic cleaners 

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Many professional jewellers use ultrasonic cleaners for a more effective, polished cleaning. This cleaning method uses sound waves and a cleaning solvent to loosen dirt particles accumulated on the surface of jewelry. For moissanites that have lost their sparkle over time, ultrasonic cleaners can help to return their shine and lustre in no time. 

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However, before doing so, do take note of its setting. For more fragile ones like the pavé or prong setting, it’s best to avoid using ultrasonic cleaners as the high-frequency pressure may cause the little stones to fall out. 

 

Avoid harsh chemicals 

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A rainbow-colored stain can appear on the surface of moissanite rings over time. This is known as an “oil slick”, a phenomenon unique to moissanites. The stain builds up from repeated contact with chemicals found in household detergents, makeup, lotions, hairsprays, and chlorine. If you have the unfortunate oil slick on your moissanite centre, have a go at cleaning it with some silver polishing solution or send your moissanite in for professional cleaning with us. 

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While it is not irreversible, oil slicks can be quite persistent and take some time to remove. To avoid landing at that stage, always remember this rule of thumb: “last on, first off”. Wear your ring only after your beauty routine, remove it before going to the shower, and clean your ring regularly (we recommend once every month!) at home to prevent grime from building up. 

 

Avoid rough exposure 

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While moissanites are very durable, they are certainly not damage-proof. When you’re engaging in physical activities like sports, hiking, or gardening, it’s best to remove your ring to avoid chipped edges around your precious stones. 

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When it comes to storage, opt for a fabric-lined compartmentalized case or drawer. This will reduce the risk of damage and prevent unpleasant cases of tangled jewellery. 

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Special Care for Pearls and Gemstones

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The rule of thumb: “last on, first off” applies to all jewellery. 

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To look after your coloured stone jewellery regardless of the stone type, here are some general care steps you can follow:

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• Take your jewellery off during any activity that could cause damage, such as exercise, gardening, swimming and cooking.

• Avoid exposing your jewellery to perfumes, lotions and cleaning products, as these substances can damage soft-organic gemstones like pearls.

• Clean coloured stone jewellery gently with a lint-free cloth or soft-bristle toothbrush, along with a solution of warm soapy water. Dip your stone into the water for a few seconds and use a jewellery cleaning brush to softly remove any build-up around the stone. When doing this, take care not to loosen or disturb the jewellery setting. Afterwards, dry gently with a lint-free cloth. To clean porous stones such as pearls and turquoise, use a damp soft cloth only – avoid the use of detergents and liquids.

• Do not use an ultrasonic cleaner on coloured stone jewellery unless recommended by a qualified gemmologist.

• It is best to store all jewellery in a jewellery box when you are not wearing it.

• Never place your jewellery into a drawer haphazardly, as this can cause scratches, chips and fractures in the gemstones. It’s best to store gemstones in a padded jewellery box that offers proper protection.

• Store pearls and opals separately from other jewellery pieces to prevent accidental scratches.

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It is usually safe to use an ultrasonic cleaner as long as the stone isn't treated. We would not recommend steam cleaning, as these semi-precious stone should not be subjected to high heat.

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